For sure, it’s safe. Thousands of users have purchased software from iBatsoft and we haven’t received any feedback regarding to the security of the purchases. And we have used encrypted technologies to protect users’ privacy. And we promise we never leak, sell or rent any of users’ private information to third parties.
All the daily used pictures, videos, audio files, documents, archives, software installation, and more in different formats can be recovered. Here is the chart you can take for reference:
iBatsoft supports data recovery from various types of devices, covering almost all the hard drives on computer and external hard drives. Check out the chart.
1. The keycodes for iBatsoft Data Recovery Windows and Mac version are different. So, please make sure you have purchased the right version. If you purchased the wrong version, please let us know. We will replace one for you, free of charge.
2. In order to protect the security of your license key, we need to verify it online. In this case, please ensure the network is stable when using the software. If your computer is inaccess to the Internet, please download the offline activation version.
Yes! If your computer is damaged, please send us your license key. We will help you reset it. Please note that a registration code can only be reset once.
Sometimes, It is possible that your data has been corrupted, causing the failure of data recovery. Of course, there may be problems with our software. In this case, we will give you a refund. So, please provide screenshots of the same driver scanned by other software and our software (2 screenshots, ours and others). Just like this screenshot. You don't need to pay, just free try it to scan the drive. Please understand that we are doing this to avoid malicious refunds.
A trial version is available on our website. After downloading and installing to your PC or Mac, you can upgrade it to the full version with the registration code you obtained after purchase.
After completion of the scanning, check if the original directory contains the data you need. if not, please click the "Ultimate Scan" button. After completing the data analysis. if you still can’t open the target file or not find it at all. you can also go to the XXX(RAW files)/$RECYCLE.BIN folder to view your missing files filtered by file type. If you still can't view it, the recovered files might be corrupted. After this, please install the software that most people have used to open the file types you have recovered.
The download failed mostly because of a network connection error. You need to make sure the network is stable. After then redownload the software again. If you still cannot get this recovery tool for PC , please let us know. We will set up an alternate download link for you.
Their recovery function is the same. After the drive analysis is completed, the trial version can only preview the found file but cannot do the data recovery. To recover data, you must upgrade it to the full version.
The loss of the file name is usually caused by a damaged index of the file, and it is also the cause of a damaged file header. Since our software cannot locate the file name, we will rename it according to the mark of the storage location of the file. You need to rename it again after data recovery process.
Generally speaking, you can get the registration code right after you purchase the software. If you haven’t received it within 1 hours, contact us: email@example.com. please provide your order number and the email used to purchase thie iBatsoft data recovery software in the email content.
No, the data recovery software only works on computer hard drives, as well as external hard drives connected with computer, like USB flash drive, CF cards, SD cards, etc. Any files deleted on network or cloud, like Google Drive, can’t be recovered.